Peak Recovery Systems Shipping & Returns Policy
Shipping Policy
✔ Processing Time – Orders are processed within 2 business days of payment clearance. Custom or made-to-order items may require additional processing time, which will be noted on the product page.
✔ Shipping Carriers – We work with trusted shipping partners to ensure safe and timely delivery.
✔ Tracking Information – Customers receive tracking details as soon as their order ships.
✔ Delays & Damages – If your order is delayed or arrives damaged, please contact us at support@peakrecoverysystems.com within 48 hours of receipt for assistance.
Returns & Exchanges
✔ Standard Return Policy – Most items can be returned within 30 days of delivery, provided they are unused, undamaged, and in original packaging.
✔ Supplier-Specific Policies – Some manufacturers have different return policies. If a product follows a supplier-specific policy, it will be clearly noted on the product page.
✔ Custom Orders & Final Sale Items – Personalized, made-to-order, or clearance items cannot be returned unless defective—provided the defect was not disclosed at the time of purchase.
✔ Return Shipping – Customers are responsible for return shipping costs, unless the item was received damaged, defective, or incorrect.
How to Initiate a Return
To start a return, email support@peakrecoverysystems.com with your order number and details. We’ll guide you through the next steps, including supplier return instructions if applicable.