Thank you for shopping with Biohaxys.
This Payment Policy outlines the terms and conditions related to purchases made through our website.
Accepted Payment Methods
We currently accept:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
- Venmo
- Affirm
- Diners Club
Available payment methods may vary depending on product type, order size, financing eligibility, and checkout configuration.
Payment Processing
Orders are typically charged at the time of purchase unless otherwise stated.
Once your order is successfully placed, you will receive an order confirmation email containing your purchase details.
Certain high-value, custom, commercial, made-to-order, or manufacturer-verified orders may require additional verification prior to shipment.
Pricing & Availability
We make every effort to ensure accurate pricing and product information. However, occasional pricing errors, MAP updates, supplier changes, or inventory discrepancies may occur.
Biohaxys reserves the right to cancel or adjust orders affected by pricing inaccuracies, manufacturer restrictions, or availability issues.
Financing
Financing options such as Affirm or Shop Pay Installments may be available for qualifying purchases.
Financing approvals, terms, and payment schedules are determined directly by the financing provider.
Payment Security
Biohaxys uses industry-standard encryption and secure payment processing technologies to help protect customer information during checkout.
We do not store full payment card information on our servers.
Failed or Declined Transactions
If your payment is declined:
- verify your billing information
- contact your bank or payment provider
- attempt an alternate payment method if necessary
If you continue experiencing issues, please contact us at support@biohaxys.com.
Refunds, Returns & Cancellations
Return eligibility, cancellation terms, restocking fees, and refund policies vary depending on the manufacturer and product category.
Certain products may be:
- non-returnable
- subject to restocking fees
- custom-built
- final sale
- governed by manufacturer-specific return policies
Customers should review the applicable product page and our Return & Refund Policy prior to purchase.
Contact Information
Biohaxys
990 Cloverbrook Circle
Vacaville, California 95687
United States
support@biohaxys.com
+1 (866) 350-8707
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST