Terms of Service

Effective Date: May 18, 2026

By accessing or using Biohaxys.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these Terms, please do not use this website.

1. Use of the Website

Biohaxys grants you a limited, non-exclusive, revocable license to access and make personal use of this website. Unauthorized use of website content, resale of products, automated scraping, misuse of the website, or interference with site functionality is prohibited.

2. Orders, Pricing & Payment

Biohaxys reserves the right to accept, modify, refuse, or cancel any order at our sole discretion.

Product pricing, manufacturer promotions, availability, MAP pricing requirements, specifications, and descriptions may change without notice.

Orders are not considered final until payment has been successfully processed and accepted.

Certain high-value, freight, commercial, custom-built, or manufacturer-restricted products may require additional verification before shipment.

3. Shipping & Delivery

Shipping and delivery timeframes are estimates only and are not guaranteed.

Many Biohaxys products ship directly from manufacturers, fulfillment partners, or supplier warehouses. Delivery timelines may vary depending on inventory availability, freight scheduling, customization, carrier conditions, and geographic location.

Customers receiving freight deliveries are responsible for:

• Inspecting shipments upon delivery

• Noting visible freight damage on delivery paperwork when applicable

• Contacting Biohaxys promptly regarding shipping or freight-related concerns

Biohaxys is not responsible for shipping delays, freight carrier delays, weather disruptions, or circumstances outside our direct control.

4. Returns, Refunds & Cancellations

Return eligibility, cancellation terms, restocking fees, and return windows may vary depending on the manufacturer, product category, and product condition.

Certain products may be subject to:

• Manufacturer-specific return policies

• Freight return deductions

• Restocking fees

• Non-returnable conditions

• Final sale restrictions

• Custom-order limitations

Customers should review the applicable product page and our Return & Refund Policy before placing an order.

Refunds are issued after approved returned merchandise has been received and inspected.

5. Product Information & Accuracy

Biohaxys strives to provide accurate product descriptions, specifications, images, pricing, and availability information. However, we do not guarantee that all content is error-free, complete, or current at all times.

We reserve the right to correct errors, update information, or modify product details without prior notice.

6. Limitation of Liability

Biohaxys is not responsible for indirect, incidental, consequential, or special damages arising from the use or misuse of products purchased through this website.

Customers are responsible for following all manufacturer instructions, warnings, installation requirements, maintenance procedures, and safety guidelines.

7. Intellectual Property

All website content, including text, graphics, branding, logos, images, design elements, and website structure, is the property of Biohaxys or its content providers and may not be copied, reproduced, or distributed without written permission.

8. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to conflict of law principles.

9. Contact Information

Biohaxys
990 Cloverbrook Circle
Vacaville, California 95687
United States

Email: support@biohaxys.com
Phone: +1 (866) 350-8707

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST