At Biohaxys, we want customers to feel confident they are purchasing from an authorized and trusted source. We work closely with many premium wellness and recovery brands that enforce strict pricing policies to protect product integrity, warranty coverage, and customer support.
If you find the same eligible product advertised at a lower price by another authorized retailer, Biohaxys may match the price at our discretion after verification.
Eligibility Requirements
To qualify for a price match:
- the product must be identical in model and configuration
- the item must be new and factory sealed
- the competing retailer must be an authorized dealer
- the item must currently be in stock and available for purchase
- the advertised price must comply with applicable manufacturer pricing policies
Exclusions
The Price Match Guarantee does not apply to:
- Amazon
- eBay
- Walmart Marketplace
- Etsy
- Overstock
- Wayfair
- unauthorized sellers or resellers
- clearance or liquidation sales
- open-box, used, refurbished, or discontinued products
- custom quotes or membership pricing
- flash sales, holiday promotions, rebates, or financing offers
- bundle promotions including products or accessories not offered by Biohaxys
- pricing that violates manufacturer pricing policies
Why Manufacturer Pricing Policies Matter
Many of the brands carried by Biohaxys enforce Minimum Advertised Price (MAP) policies. These policies help maintain:
- manufacturer warranty protection
- product authenticity
- authorized dealer support
- fair and consistent pricing across the industry
Purchasing from unauthorized sellers may result in:
- lack of warranty coverage
- damaged or incomplete products
- limited manufacturer support
- non-authorized inventory
How to Request a Price Match
To submit a price match request, please email support@biohaxys.com with:
- product name and model
- a link or screenshot showing the competitor’s advertised price
- your order number (if applicable)
Once verified, Biohaxys may provide an approved price adjustment when applicable.
Contact Information
Biohaxys
990 Cloverbrook Circle
Vacaville, California 95687
United States
support@biohaxys.com
+1 (866) 350-8707
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST