At Biohaxys, we want you to feel confident you’re always getting the best value from an authorized source. That’s why we offer a Price Match Guarantee on all eligible products.
How It Works
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If you find the same product offered at a lower price by another authorized dealer, we’ll match that price.
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If you’ve already purchased from us, we’ll refund you the difference if your request is submitted within 14 days of your order date.
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The item must be new, identical in model and configuration, and currently in stock with the authorized dealer.
Exclusions
Our Price Match Guarantee does not apply to:
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Marketplaces or discount platforms (Amazon, eBay, Wayfair, Overstock, Walmart, Etsy, etc.).
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Unauthorized sellers or resellers.
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Clearance, open-box, used, refurbished, or discontinued products.
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Special promotions (Black Friday, Cyber Monday, flash sales, rebates, etc.).
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Bundles or packages including add-ons not offered by Biohaxys.
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Authorized dealer pricing below Manufacturer’s Authorized Pricing (MAP).
Why MAP Matters
Most of the brands we carry enforce Manufacturer’s Authorized Pricing (MAP). This policy sets the lowest price any authorized dealer can advertise or sell. By matching only MAP-compliant prices, we:
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Protect your warranty and after-sale support.
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Ensure authenticity and product integrity.
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Maintain fair value across the industry.
How to Submit a Request
To request a price match, email support@biohaxys.com with:
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Your order number (if purchased).
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The product name and model.
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A link or screenshot showing the lower price at an authorized dealer.
Once verified, we’ll either adjust your price before purchase or refund the difference to your original payment method.
Contact Information
Business Name: Biohaxys
Email: support@biohaxys.com
Phone: 866-350-8707
Customer Service Hours: Monday – Friday, 8 AM – 5 PM PST