Thank you for shopping with Biohaxys! Please review our payment policy carefully to understand the terms and conditions that apply to transactions made through our website. If you have any questions, contact our customer service team via our Contact page. We are happy to assist you.
Accepted Payment Methods
We currently accept the following payment methods:
- Affirm
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- MasterCard
- PayPal
- Shop Pay
- Venmo
- Visa
Payment Security
The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information remains secure during checkout.
Payment Processing
- Payments are processed immediately at the time of purchase.
- Once your payment is successfully processed, you will receive a confirmation email with the details of your order.
Currency
All payments on our website are processed in USD (U.S. dollars).
Failed Transactions
If your payment is declined or fails:
- Verify that your card or account details (PayPal, Shop Pay, or other) are entered correctly.
- Contact your bank or payment provider for more information.
- If the issue persists, contact support@biohaxys.com or call +18663508707 for assistance.
Refunds and Disputes
For information regarding refunds, cancellations, or disputes, please refer to our Return & Refund Policy.
All refund processes follow the terms outlined in that policy, including our 20-day return window and no restocking fees.
Contact Information
Phone: +18663508707
Email: support@biohaxys.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST